Privacy Policy

1. Introduction

BlueWire Studio ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you register
• Contract Data: Information provided when creating or signing contracts, including IP addresses for legal verification
• Communication Data: Messages sent through our chat system
• Technical Data: IP address, browser type, and access times for security purposes
• Cookies: Essential cookies for session management (see Cookie Policy)

3. How We Use Your Information

We use your information to:

• Provide and manage your account
• Create and manage legally binding contracts
• Facilitate communication between you and our team
• Maintain audit logs for legal compliance
• Send email notifications regarding contracts and services
• Improve our services and user experience

4. Legal Bases and Purposes

We process personal data only when needed to run our services, meet legal requirements, and keep the platform secure. This may include:

• Providing the service: Creating and managing accounts, contracts, and support communications
• Security: Preventing fraud/abuse and protecting users and our systems
• Legal and compliance: Keeping records where required (e.g., contract and audit logs)
• Optional communications: Responding to inquiries and providing service updates

5. Data Storage and Security

We store your data securely using:

• Encrypted passwords (bcrypt hashing)
• Secure database storage with access controls
• HTTPS encryption for data transmission
• Regular security audits and updates

Contract data and audit logs are retained indefinitely for legal compliance. Other personal data is retained as long as your account is active or as needed to provide services.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Limit how we use your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at support@bluewirestudio.com.

7. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website (e.g., hosting providers)
• Legal Authorities: When required by law or to protect our rights

8. Cookies

We use essential cookies for:

• Session management and authentication
• Security and fraud prevention

These cookies are necessary for the website to function and cannot be disabled. For more information, see our Cookie Policy.

9. International Data Transfers

We primarily store data within the EU/EEA. If we use service providers or infrastructure outside these regions, we apply appropriate contractual and technical safeguards to protect personal data.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email.

12. Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

Email: support@bluewirestudio.com
Business Name: BlueWire Studio
CVR: 44353687